CRM Executive
Bengaluru,
India
Bengaluru,
India
We are looking for a customer-focused CRM Executive to manage customer relationships, lead nurturing, and post-sales engagement activities.
As a CRM Executive, you will ensure seamless communication with prospects and customers, maintain CRM records, coordinate follow-ups, and support the sales team in maximizing lead conversions.
This role is ideal for individuals who enjoy customer interaction, process management, and relationship building.
💼 Key Responsibilities
📞 Lead Management & Follow-ups
- Manage inbound and outbound customer communications.
- Track and nurture leads through the sales cycle.
- Schedule appointments and site visits.
- Ensure timely follow-ups with prospects.
🤝 Customer Relationship Management
- Maintain strong customer relationships.
- Handle customer inquiries and service requests.
- Manage post-sales communication and support.
- Collect customer feedback and improve engagement.
Responsibilities
- Experience in CRM, customer support, or telesales.
- Excellent communication skills.
- Strong organizational abilities.
- Customer-centric approach.
Must Have
- CRM software proficiency
- Customer service skills
- Lead nurturing
- Data management
- Communication excellence
🌱 Why Join Us
- Dynamic and customer-focused environment.
- Career growth opportunities.
- Hands-on exposure to real estate operations.
- Learning and development programs.
💰 Compensation
- Fixed salary
- Performance incentives
- Customer satisfaction bonuses
